Last updated: 12 October 2026
Cancelling an order. You can cancel an order yourself from My Orders until 11:59 PM, two days before your delivery date. For example, for delivery on the 20th, cancellation is open until 11:59 PM on the 18th. After that time the order cannot be cancelled through the app.
Changing an order. You can adjust quantities or add items within 48 hours of placing the order.
Refunds for online payments. If you paid online and cancel within the cancellation window, the full amount you paid is refunded automatically to your original payment method. Refunds usually reach your account in 5–7 working days, depending on your bank.
Cash orders. If you chose to pay in cash on delivery and had not paid anything online, there is nothing to refund.
Orders that cannot be cancelled. Because our sweets are made fresh specifically for each order, amounts paid for orders that can no longer be cancelled are non-refundable.
If we cannot deliver. If we are unable to deliver your order, we refund the full amount you paid.
Problems with your order. If your order arrives damaged, incorrect, or not as described, contact us within 1–2 days of delivery on +91 9925557925 or keyurpatel259.kp@gmail.com with your order number. We will look into it and, where appropriate, replace or refund.